Frequently Asked Questions
Everything you need to know about our latest collections and services.
How long does shipping take?
Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Return shipping is free for domestic exchanges.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific item dimensions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna.
Are your materials sustainably sourced?
Yes, 21 Draw is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our current collection.
Can I change or cancel my order?
Orders can be modified or cancelled within 60 minutes of placement. After this window, the order is sent to our warehouse for processing.